Thank you for calling Burkhart Customer Service

Next up is Customer Service Representative Tori Collins:


Tori found Burkhart through her best friend. Turns out, her best friend’s brother-in-law is a well-known name around here – Michael Baxter. Tori interviewed for a floater position with Judiann Jacobs, who made a comment at that time that has stuck with Tori. Judiann told Tori that she had been with the company for 18 years. Tori thought that Burkhart must be a good company to work for if someone had worked there for 18 years. Tori started with Burkhart in December 1993 and, with the exception of being away to have a family, has been here ever since.

My interview with Tori:

Q: Do you have any hobbies?

A: I collect rocks. I read about geodes in a book when I was young and that sparked my interest. I also collect coins.

Q: Describe a legitimate fear you have and how it became a fear.

A: I have a fear of public speaking. I get nervous in front of a group of people, but I am forced to overcome my fear because I often have to speak in front of my congregation in Hebrew.

Q: What is the one thing you most wish you were great at?

A: Singing! I wish I could sing better. I’d love to have a voice like Norah Jones.

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